Patent Information

Features and services within Smart Business Suite (“SBS”) products may be the subject matter of pending and issued patents assigned to Generix Solutions.

Trademark Information

Smart Business Suite (“SBS”), is a registered trademarks and/or registered service marks of Generix Solutions, or one of its subsidiaries, in the Pakistan. For more information on Generix Solutions’s trademarks.

Copyright Information

Smart Business Suite’s products, services, web content and related materials (collectively, “Offerings”) are owned by Generix Solutions and/or its licensors, and all rights in such Offerings are reserved by Generix Solutions and/or its licensors.

Copyright Infringement Notification

Generix Solutions respects the intellectual property rights of others and expects that the users of our Offerings do the same. Persons who believe that their copyrighted work has been used in a way that may constitute copyright infringement and is accessible through an Offering may notify Generix Solutions’s Designated Agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA).

All such notices must comply with the requirements of U.S. Copyright Act 17 U.S.C. 512(c)(3) and regulations promulgated thereunder, each as amended. Such notices not complying with these requirements will not be processed. No other notices or inquiries of any type, including requests for information, purchase or technical support questions, notices of infringement of third-party trademark or patent rights, employment inquiries, press inquiries, or investor inquiries, will be read or answered under this Agent and Agent Address.


For licensing information related to money transmission services offered by Generix Solutions., please refer to licenses.

Trademarks and Restrictions


Smart Business Suite (“SBS”), brand are valuable asset of the company, and are legally protected in the United States and various jurisdictions around the world. This site provides general guidelines regarding the proper, permitted and prohibited use of Generix Solutions’s trademarks. This site does not constitute a license, legal opinion, or legal advice, and is subject to change without notice. Marks not owned by Generix Solutions. are the property of their respective holders.

Reservation of Rights

Smart Business Suite (“SBS”), reserves all rights with respect to its trademarks, service marks, logos, trade names, trade dress and other indicia (“Marks”). Generix Solutions does not routinely accept or review specific requests for guidance on the use of its Marks. Any unauthorized use of any Generix-owned Mark, or any use of a mark that is confusingly similar to, or likely to cause confusion with, an Generix-owned Mark, would constitute infringement of Generix Solutions’s exclusive trademark rights. This document does NOT constitute any form of license to use any Generix-owned Mark. No Generix Solution employee is authorized to provide guidance on the use of Generix-owned Marks, nor to give permission to use any Generix -owned Mark, except by formal written license agreement published by Generix Solution (e.g., through one of its membership programs) or signed by an authorized director or vice president. Any promise, agreement, guidance or other representation by any Generix Solutions  employee (other than by a formal license as described herein) is invalid and cannot be relied upon. If you have questions about the laws surrounding the use of Generix Solution’s Marks, or any other parties’ marks, you should consult a qualified attorney. In certain instances, Generix Solution provides limited licenses to third parties to use specific Generix Solution-owned Marks in the context of formal membership programs or specific software distribution programs.

Proper Form — Usage as Adjectives

Trademarks are adjectives, and should generally be used in connection with the generic nouns they modify. For instance, the word “software,” or similar term (i.e., “financial software”), should immediately follow the referential use of the Mark “Smart Business Suite” in at least the first or most prominent instance where the Mark is displayed. The generic noun “software”— which the Mark modifies — may be omitted in successive, multiple mentions of the Mark in a single section or page of text.

Since Generix Solutions’s Marks are adjectives, they should not be used as nouns or verbs. For example:

CORRECT: TurboTax software’s user interface is easy to navigate. INCORRECT: TurboTax’s user interface is easy to navigate. CORRECT: I use Smart Business Suite software to manage my personal finances. INCORRECT: I “Smart Business Suite” my small business.


Anti-Piracy Information

This page provides basic information on software piracy and its negative effects on businesses and consumers, including the risks associated purchasing or using counterfeit software.

What is software piracy?

Software piracy is the duplication, distribution or use of software without authorization from the copyright owner. It includes:

  • Downloading unlicensed copies of software from the Internet.
  • Making copies for, or loaning disks to, friends or associates.
  • Installing one licensed copy onto multiple computers (where not allowed by license terms).
  • Selling counterfeit or back-up copies online or elsewhere.
  • Using unlicensed or counterfeit copies.

It’s important to understand that software is not owned by an end-user, but rather licensed to the end-user by the copyright owner through an End-User License Agreement, often referred to as the EULA. The EULA contains the terms and conditions for using the software. Software publishers maintain ownership of the software they create, and control the right to duplicate and distribute their products.

Why is software piracy an important issue?

Piracy is not just a concern for software publishers; it also affects consumers and the economy as a whole. Both the Software and Information Industry Association (SIIA) and the Business Software Alliance (BSA) estimate that up to 40 percent of installed business software worldwide, and 23 percent in the U.S., is illegally copied. Software theft and its related effects — including lost jobs, wages and tax revenues — totaled an estimated $8.7 billion in the U.S. in 2002.

Other negative effects of piracy:

  • Virus threats – When users install software from counterfeit CDs, they expose themselves to risks that such CDs might also contain other material, including potentially destructive material like computer viruses. Obviously there are no quality control guarantees when buying and using counterfeit CDs.
  • Impact on research and development – Piracy undermines software companies’ ability to invest in research and development, slowing the industry’s ability to bring new and innovative solutions to consumers.
  • Identity theft risks – Piracy can expose end-users to potential risks of identity theft if criminals who sell counterfeit software CDs obtain a buyer’s name, address, credit card and other information during purchase.
  • Support and maintenance – Piracy deprives consumers of the basic protections offered by properly licensed software like money-back guarantees, installation support, maintenance releases, and upgrade rebate

What are the different types of piracy?

Here are three primary types of piracy:

Organized counterfeit sales – This is the illegal duplication and sale of copyrighted software without authorization from the copyright owner and can result in both civil and criminal penalties. These sales frequently occur online, including through online auctions and online storefronts, as well as through physical venues like flea markets and swap meets. To protect yourself from counterfeit software, please see the section below entitled “What you should watch out for when buying software”.

Unlicensed use – This occurs when people and companies (including their employees) reproduce or share copies of software without adequate licenses. Unlicensed use can occur when:

  • The product has a single-user license but is installed on more than one computer.
  • The product is a counterfeit or restricted-use version of software and is used or sold in violation of the license terms or without proper qualifications. This includes non-qualified use of academic, not-for-resale, hardware-prebundled or trial versions.
  • The product is shared over the Internet or downloaded from a peer-to-peer network in violation of federal law and license requirements.

Hard-disk loading – This is the unauthorized installation of software onto new or used computers by another person or company, typically to make the purchase of the computer a better deal.

What are the legal penalties for software piracy?

  • Actual damages experienced by the copyright owner, including recovery of the profits from any illegal sales.
  • Federal statutory damages of as much as $150,000 per infringement.
  • For criminal piracy, felony prosecution with fines up to $250,000, and prison terms up to five years.

What should you watch out for when buying your software licenses?

If you are buying a license to use Generix Solutions software from someone other than Generix Solutions  or a well-known, trusted retailer, you should watch out for the following warning signs:

Previously registered software – If the product is being advertised as “used” or “previously registered,” its license is generally not transferable. Any attempted resale would therefore be prohibited. If you have questions about a particular auction or a copy of Generix Solutions software you received from an online seller, please contact Generix Solutions via e-mail at

Restricted-use software – Restricted-use versions of Generix Solutions software, such as academic, not-for-resale, hardware-prebundled or trial versions, may only be acquired by qualified users and generally cannot be resold. Sales of these versions on auction sites, so-called “discount software” sites or elsewhere, may violate the EULA and may not be permitted by law.

Multi-license packs – Some Generix Solutions software products are available in 1- or 2-license packs or other configurations. As explained in the license terms, such packages cannot be broken up and sold separately.

“CD-ROM only” sales without proper packaging – Authentic Generix Solutions software CDs that are sold by legitimate resellers are always packaged in Generix Solutions-manufactured and branded packaging and never packaged for resale in plain-white sleeves or plastic jewel cases. Software offered for sale without legitimate Generix Solutions-branded packaging may indicate that it is not genuine or legally licensed.

Additionally, authentic Generix Solutions software CD-ROMs are always manufactured using a sophisticated printing process where the ink is screened directly onto the surface of the CD-ROM. Generix Solutions does not use paper or plastic CD labels that merely stick to the top surface of the CD. Additionally, Generix Solutions software is always manufactured on CD-ROM media, not so-called CD-R media — a recordable disk medium that is typically used to “burn” copies of music and movies and which often has serial numbering on the plastic inner ring of the CD.

“Too good to be true” pricing – While some offers may seem like a “great deal,” buyers may not get what they expect. Those victimized by purchasing counterfeit software may expose themselves to the risks noted above. Additionally, buyers will ultimately need to purchase a legitimate license (or licenses) to continue using the software lawfully. As the old adage says, “If it looks too good to be true, it usually is!”

What can you do if you unwittingly obtained pirated software?
Please report it to Generix Solutions. We will investigate the source of the software and take appropriate action, where necessary.


Guidelines for Service of Legal Process

This page provides some guidelines for the service of subpoenas, summonses, search warrants, preservation requests, and court orders (collectively referred to below as a “legal process”) on Generix Solutions and its subsidiaries.

Please note that Generix Solutions responds only to valid legal process issued in compliance with applicable law.


How to Serve Legal Process Inside the U.S.

U.S. law enforcement and regulatory agencies

Generix Solutions accepts service of legal process from federal, state and local law enforcement agencies, courts and regulatory agencies in the United States through its registered agent, Corporation Service Company (CSC).

It is Generix Solutions’s practice not to accept requests sent via email or mail to Generix Solutions’s headquarters or any other Generix Solutions office locations, unless allowed by the laws, rules or regulations governing your legal request. Please note that service made by means other than CSC may not be handled efficiently.

Generix Solutions reserves the right to object to any process it receives, including but not limited to overbroad and/or burdensome requests.

How to Serve Legal Process Outside the U.S.

Please contact to discuss acceptable methods for service of process outside the United States.


If You Are Seeking Information from Generix Solutions

For your reference, a current list of Generix Solutions products can be found here:


Specific Details Needed
Please provide specific details about the information you are requesting, including the Generix Solutions product at issue, the Generix Solutions identification number(s) and detailed description of the type of information sought.

Contact Information
Please provide your own contact information, including your first and last name; the name of the office, agency or entity you represent; your job title; your email address; your physical mailing address; and your phone number.


Response time

Response time is approximately 30 to 60 days, but will vary depending on the scope of the request and the type of information requested.


Please send your inquiries about legal process to (Please note this mail box is not monitored for other requests.